


Frequently Asked Questions
We offer free shipping pan India. Orders are processed and dispatched within 1–2 business days and delivered within 4–6 business days, depending on your location. You will receive a tracking link once your order is shipped.
We offer exchanges only for size-related issues, and only within 7 days of delivery. The product must be unused, unwashed, and returned with its original tags and packaging intact. Please note that we do not accept returns or refunds.
To request an exchange:
- Email us at support@bonkoos.com within 7 days of receiving your order, mentioning your order ID and the new size required.
- You can also use the floating WhatsApp icon on the bottom right section of the website to chat with our team during business hours: 10 AM – 7 PM (Monday to Friday), for quicker assistance.
To ensure the longevity of your garments:
- Machine wash cold
- Avoid high temperatures during washing or drying
- Do not iron on the print
Following these care instructions will help maintain both fit and print quality.
Yes, your privacy is important to us. We collect only the information necessary to process your orders and enhance your experience. We do not share or sell your data to any third parties. For full details, visit our Privacy Policy.